Returns and Exchanges

Returns and Exchanges Policy

We want you to be completely satisfied with your purchase from Snazzy Selections. If for any reason you are not satisfied, we gladly accept returns and exchanges within 30 of the original purchase date. Please read the following guidelines to ensure a smooth return or exchange process:

Returns:

  • To initiate a return, please contact our customer support team at quintessag@yahoo.com within 2 days of receiving your order. Please include your order number, the item(s) you wish to return, and the reason for the return.

  • Returned items must be in their original condition, unused, unwashed, and with all tags attached. We reserve the right to refuse a refund if the returned items show any signs of wear or damage.

  • Customers are responsible for the return shipping costs, except in cases where the return is due to a defective or incorrect item received. We recommend using a trackable shipping method to ensure your return is received.

  • Once we receive your return and inspect the items, we will process your refund to the original method of payment. Please allow 5-10 business days for the refund to appear in your account.

Exchanges:

  • To initiate an exchange, please contact our customer support team at quintessag@yahoo.com within 2 days of receiving your order. Please include your order number, the item(s) you wish to exchange, and the new item(s) you would like to receive in exchange.

  • Like returns, exchanged items must be in their original condition, unused, unwashed, and with all tags attached. We will ship the new item(s) to you once we receive the original item(s) and confirm their eligibility for exchange.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at quintessag@yahoo.com with photos of the item and its packaging. We will arrange for a replacement or refund as soon as possible.

Contact Us:

If you have any questions about our returns and exchanges policy, please contact us at quintessag@yahoo.com or 989-717-8562.